RenewlyContract renewal management (Renewly home)
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Manual3 Your portfolio3.7

Voice of Vendor

A supplier going through layoffs, a takeover or a security problem is often more willing to agree better terms. Voice of Vendor watches public news about your suppliers and tells you when something happens just as one of your contracts is coming up for renewal.

Open Vendor Alerts from the Insights page to see your current alerts. From there you can acknowledge or dismiss each one, or stop alerts from a supplier. Suppliers you have silenced are listed under Settings, then Vendor Alerts.

What we watch

Renewly checks public sources once a day. We only use information anyone can read: nothing behind a login and no paid data. Today that means:

  • Layoff news. Public news reports and trackers of company layoffs.
  • Software releases. New releases that suppliers publish on GitHub, a public site where software companies share their code. These are background information and do not create an alert on their own.
  • Security flaws being actively used in attacks. The public list of known exploited security flaws kept by CISA, the US government's cyber security agency. Every entry is a problem that attackers are already using.
  • Takeovers and mergers. News that a supplier is buying, or being bought by, another company. Confirmed deals can create an alert; rumours and round-ups do not.
  • Funding news. News that a supplier has raised money. A normal funding round usually puts the supplier in a stronger position, so it does not create an alert. Signs of money trouble, such as a round at a lower value than before, can.

When you get an alert

Renewly only shows an alert when all three of these are true:

  1. The news could give you an advantage when negotiating, not just general background.
  2. You have a contract with that supplier.
  3. That contract renews in the next 180 days (about 6 months).

This keeps alerts rare and useful. Six months gives you time to prepare; news that arrives in the last few weeks before a renewal is often too late to use.

Only your real contracts
Example contracts and archived contracts are never matched, so alerts only relate to contracts you are actually tracking. A contract that seems to have renewed already, and is waiting for you to confirm its new dates, is not watched until you confirm them.

Opting out per vendor

On any alert, click Opt out of followed by the supplier's name to stop future alerts from that supplier. To turn them back on, go to Settings, then Vendor Alerts and click Re-enable alerts. Opt-outs match the supplier name exactly, so two products from the same company (for example HubSpot Marketing Hub and HubSpot Sales Hub) are treated separately.

How we classify

Renewly sorts each piece of news into one of three groups:

  • Negotiation leverage. News that could change your position at renewal, such as layoffs, a takeover, or a security flaw being actively used in attacks. Only these can become alerts.
  • Background information. Useful context, but not a lever, such as a normal funding round or a routine software release. Kept, but never shown as an alert.
  • Not relevant. Marketing posts, reposts and general press releases. These are ignored.

What to do with an alert

Each alert names the supplier, shows the contract it relates to and its renewal date, and has a View source link to the original report. Use it in your renewal conversation. For example, if a supplier announced layoffs three weeks before your renewal, that is a good moment to ask for a discount, a longer notice period or a cap on price rises.

When you have dealt with an alert, click Acknowledge. If it is not useful, click Dismiss.

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